• Location: Herndon, VA
  • Category: Customer Service

About

K12 Insight helps districts automate workflows across departments, centralize inbound and outbound communications, create a culture of customer service, and listen to their community with a powerful customer service platform that includes a generative AI-powered chatbot, expert-led research services, a DIY survey solution, and professional development.

K12 Insight helps you understand why school districts need customer service and leads you through the journey of implementing a customer service transformation through an intentional, data-driven approach. With a customer-centric approach, school districts can better understand community priorities, nurture trust, and identify issues before they become crises.

Associations they work with